Episode #44 Listen Closely - Caroline Flanagan

Episode #44 Listen Closely

Listening – it’s a capacity most of us have, but we carelessly overlook, under use or often take for granted.

As a coach It’s my job to be able to listen deeply, powerfully during my coaching sessions, at a deep level (that would be difficult to sustain all day) so i can pick up every detail, every nuance, every hidden meaning. Listening may not be your day job, but it’s a great opportunity to deepen your relationships, spot hidden opportunities and bring out the best in others – both professionally and personally.

My question for you to reflect on this week is, Are you listening closely enough?

Because it’s not enough just to listen. If real communication and connection are going to take place, we need to listen closely. Attentively. Fully. So we can truly hear what is being said.

6 reasons to be a better listener
Who you should listen closely to (and those you may be overlooking)
7 tips to help you listen closely

Mentioned in this episode:
Book: “Time to Think” by Nancy Kline
“Every man is my superior and in that I learn from him” – Ralph Waldo Emerson
”The quality of your attention determines the quality of other people’s thinking”


I am more than happy to share wonderful feedback about you. Working with you has been life changing and continues to inspire me and help me grow.

Coaching client, Director, PwC Legal

I wanted to let you know that I have been promoted to counsel. Thanks very much to your coaching I have managed to get through one of the most challenging years of my career and managed to achieve what I had hoped to! I might not have made it were it not for your advice and guidance.

Client C, Solicitor

Caroline came to speak to our Balance Employee Network about “How to babyproof your career so you can balance your life”. I really enjoyed preparing this event together. Caroline took great care in understanding the needs of the audience to make her message even more powerful. The whole process from preparing the event invitation to getting feedback was very professional with a wonderful personal touch.

Louise Walewska, Presentation Client, HSBC Asset Management

When I came into the office the following Monday, I could see the effect that you’d had. People were visibly changed as a result of your talk.

Oli Holmes, Accenture

Caroline, I can’t thank you enough for the help you gave me while starting to think of family planning. Your level-headed approach to some of the things I was panicking about has put everything into perspective. Not to mention that talking through and planning how to run my company single-handedly with a child was invaluable. I really appreciate having the after-session documents to work through in my own time and have been referring to them frequently. I cannot recommend a Babyproof Your Life session highly enough when starting to think about children – everyone should do this! Many thanks again.

Client T, UK, Babyproof Client

Caroline did a fantastic job as the guest speaker at our latest Women with Ambition networking event: 'How to ensure kids don’t derail your career'. Caroline’s talk was engaging and insightful and feedback from our clients that attended was overwhelmingly positive. All of the delegates mentioned they had gained some sound advice from Caroline’s presentation, regardless of whether they were thinking about having children, were already parents or were managing individuals with family commitments. Caroline has been a pleasure to work with and I look forward to continuing to develop our working relationship in the future. I would highly recommend working with her.

Sally Clare, Head of Diversity, Ambition UK